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baliVizemतीसरा वर्ष3वर्ष2024

Privacy Policy

संस्करण 1प्रभावी: 5 अक्टूबर 2026

यह पेज एक सौजन्य अनुवाद है; कानूनी रूप से बाध्यकारी संस्करण तुर्की पाठ है।

Last Updated: 16 May 2026

This Privacy Policy explains how user information is collected, processed, stored and protected within the scope of the services offered through the Balivizem Official Website operated by PT BALIVIZEM BALIKEYS GROUP.

All users who use the website, fill in forms, make contact via WhatsApp or purchase services are deemed to have accepted this policy.

1. COMPANY INFORMATION

  • Company Name: PT BALIVIZEM BALIKEYS GROUP
  • Company / Tax No: 1000 0000 0855 3076
  • NIB Number: 0403260107415

Address: Jalan Gunung Soputan Nomor 1A, Desa/Kelurahan Pemecutan Kelod, Kec. Denpasar Barat, Bali, Indonesia

2. INFORMATION COLLECTED

PT BALIVIZEM BALIKEYS GROUP may collect the following information:

  • Full name
  • Telephone number
  • E-mail address
  • Passport information
  • Identity information
  • Address information
  • Payment information
  • IP address
  • Device information
  • WhatsApp correspondence
  • Application documents
  • Company documents
  • Immigration documents

The information collected is used for the purpose of carrying out service processes.

3. PURPOSES OF USE OF INFORMATION

The information collected may be used for the following purposes:

  • Preparation of visa applications
  • Carrying out KITAS procedures
  • Company incorporation processes
  • Applications to official institutions
  • Providing customer communication
  • Verification of payment transactions
  • Carrying out service processes
  • Fulfilling legal obligations
  • Security and fraud prevention measures
  • Operational process management

4. SHARING OF INFORMATION

PT BALIVIZEM BALIKEYS GROUP may share customer information only where necessary with the following parties:

  • Immigration offices
  • Consulates
  • Notaries
  • Law firms
  • Insurance companies
  • Banks
  • Official government institutions
  • Operational business partners
  • Technical service providers

Information is not sold to third parties other than for carrying out the service.

5. WHATSAPP AND DIGITAL COMMUNICATION

The customer accepts the following communication methods:

  • WhatsApp messages
  • Telephone calls
  • E-mail communication
  • Online meetings
  • SMS notifications

Digital communication records may be used as legal evidence where necessary.

6. COOKIES AND TRACKING TECHNOLOGIES

The website may use the following technologies:

  • Cookies
  • Pixel systems
  • Analytics tools
  • Advertising tracking systems
  • Session management systems

These technologies are used to improve user experience and ensure security.

7. DATA SECURITY

PT BALIVIZEM BALIKEYS GROUP takes reasonable technical and administrative measures to protect user information.

However, no system on the internet is 100% secure and the user accepts this risk.

The Company accepts no liability in the following cases:

  • Cyber attacks
  • Data leaks
  • Third-party system breaches
  • Banking infrastructure problems
  • Internet outages
  • Security vulnerabilities originating from the user

8. DATA RETENTION PERIOD

Customer information:

  • legal obligations
  • operational requirements
  • official processes
  • accounting records

may be retained for the necessary period within the scope of the above.

The Company reserves the right to archive records where it deems necessary.

9. INTERNATIONAL DATA TRANSFER

The customer accepts that their information may be processed and stored on servers located in different countries, including Indonesia.

International data transfer may take place within the scope of service processes.

10. THIRD-PARTY SERVICES

The website may use the following third-party services:

  • Payment infrastructures
  • Analytics services
  • CRM systems
  • Advertising platforms
  • Cloud storage services

The privacy policies of these service providers apply.

11. ADVERTISING AND MARKETING COMMUNICATION

The customer agrees to receive the following communications:

  • Campaign messages
  • Service notifications
  • Advertising content
  • Announcements of new developments
  • Marketing messages

The customer may request removal from communication lists at any time.

12. LEGAL OBLIGATIONS

PT BALIVIZEM BALIKEYS GROUP may share user information with official authorities in the following cases:

  • Court decisions
  • Official investigations
  • Immigration requests
  • Tax audits
  • Legal requirements

13. INTELLECTUAL PROPERTY

All:

  • content
  • logos
  • images
  • designs
  • brand elements
  • written materials

on the website belong to PT BALIVIZEM BALIKEYS GROUP.

Unauthorized use is prohibited.

14. GOVERNING LAW AND COURT

This Privacy Policy is subject to the laws of the Republic of Indonesia.

The parties accept that, in disputes that may arise, the competent courts and enforcement offices of Bali / Indonesia have jurisdiction.

15. POLICY CHANGES

PT BALIVIZEM BALIKEYS GROUP reserves the right to update this policy without prior notice.

The current policy enters into force on the date it is published on the website.

16. ACCEPTANCE

Every user who uses the website, fills in forms, makes payments or purchases services is deemed to have accepted this Privacy Policy.